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FAQs

QUESTIONS & ANSWERS

Our Client's Frequently Asked Questions

Peps Quality Products is your one-stop online store offering a curated selection of healthcare essentials, personal care items, electronics, headphones, and more – all delivered straight to your door. We focus on quality, convenience, and customer satisfaction.

We currently ship across the United States. Contact us if you have a specific delivery location in mind.

Delivery times may vary depending on your location and the product. On average, most items are delivered within 7–15 business days. We’ll provide tracking information once your order is shipped.

We accept major credit and debit cards including Visa, Mastercard, American Express, and Discover.

Yes, we offer a hassle-free return and refund policy. If your item arrives damaged or doesn’t meet your expectations, you can request a return within 14 days of delivery. Please visit our Return & Refund Policy page for more information.

Some of our electronic items come with a manufacturer’s warranty. Warranty details, if applicable, are mentioned on the product page. Feel free to reach out to us for clarification.

You can reach our friendly support team via our Contact Us page or by emailing us at [email protected]. We usually respond within 24–48 hours on business days.

Absolutely. Our website uses SSL encryption to ensure that your payment and personal information are completely secure.

If you need to change or cancel your order, please contact us within 6 hours of placing it. After this window, your order may already be processed or shipped.